Velocity Broadband Help

New Customers: Follow this step by step guide to setup your account on the Web Portal

Existing Customers: Customer Portal Login

Quick Start Guides

• Quick Start Voicemail Guide 
• Business Portal - User
• Business Portal - Admins

Business User Guides 

• Small Business Services
• Enterprise Business Services
• User Guide for Existing Customer Prior to 05/01/2021

Residential User Guide 

Additional Guides

• Call Forwarding 
• Fax to Email 
• Star Codes   

LEX Platform Check your invoice under Voice Service OR If you started Voice services  prior to 05/01/2021 CLICK HERE

ATL Platform Check your invoice under Voice Service OR If you started Voice services after 05/01/2021 CLICK HERE

Wi-Fi Options: ways to improve your network

More Wi-Fi Solutions

Difference between Internet & Wi-Fi

FAQ - Wi-Fi

Internet vs. Wi-Fi

Dogged Delays

Internet Speeds

No Signal

Running on Empty

Wi-Fi Enlightenment