Customer Spotlight: Fleet Response

Fleet Response made the move to Hudson in August of 2021 and they have relied on Velocity Broadband since the first day! Fleet Response is a specialized auto third-party administrator offering claims, safety and compliance solutions for fleet, risk, and safety teams. They offer first party auto, third party property and general liability claims management. With 250 employees in Ohio and California, Fleet Response provides services across the US and Canada.

 Michael Miller, Vice President of Information Technology shared, ”Fleet Response is committed to using local vendors and services. Velocity Broadband is a perfect fit for us. Will Ersing, Director of Velocity Broadband has been a joy to partner with. The support Velocity provides has been the best we have worked with.”

 Fleet Response is a cloud-native company and required a forward-thinking partner to deliver their internet service. Velocity was exactly the partner they demanded.  They depend entirely on their internet connection to access their computing, data and telecom resources in the cloud. Initially Fleet Response considered using Velocity Broadband as their secondary source but after learning about the speed and reliability of Velocity, combined with exceptional customer service, Fleet Response easily made the decision to utilize Velocity Broadband for their primary connection for all business-critical communications.


Velocity Broadband is proud to serve all of our local businesses!
Let us know how we can help your business thrive!



April 4, 2022