News

Customer Spotlight: One Red Door

April 30, 2021
"Transitioning over to Velocity Broadband at the beginning of March was very easy. The wiring guys were great, and Maureen and Will are the two people that I talked to the most. And if it weren’t for them through the whole Covid-19 closure and reopen, it might not have been the best experience. Maureen was always there to help with our account. And all of this is being done on their personal cellphones, and some of it was after hours.<br />They were amazing. I wish I had Velocity Broadband at all 15 locations."
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Customer Spotlight: Language Learning Arts Therapy (LLA Therapy)

April 30, 2021
Rhonda, Office Coordinator for Language Learning Arts Therapy (LLA Therapy) has been a customer of Velocity Broadband <br />for four years. "Before becoming a customer, we had another provider that was not able to supply us with the speed we needed or a consistent connection to the internet which is vital for the work we do. After switching, Velocity has allowed all of our therapists a flawless connection to the internet and the EMR we use. We have had consistency in our VOIP phone system and wireless connections throughout our building, and it's fast!"
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Customer Spotlight: Kurtz Graphic Design

April 30, 2021
The Kurtz Graphic Design team believes that good design is good business, and that connecting clients to their customers through visual communication is fundamental to good graphic design. They specialize in creative problem solving and are passionate about what they do.<br /><br />"...the installation team was outstanding. They went way above and beyond to make sure we had service working before they left and helped us connect all our devices in the office. Certainly the best service we've ever received from any telecommunications provider." James also uses Velocity Broadband BLUE at his home and states "It’s so fast that I’m going to upgrade my router and access points throughout the house to keep up!"
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Customer Spotlight: Informediate

April 30, 2021
Mark D. Kaucic, Managing Director, "We are very pleased with Velocity's gigabit broadband service in our new Hudson, Ohio location. We increased our downstream bandwidth by more than 10x on average and our upstream by more than 100x at about the same price we were paying before for Time Warner's Business Class service. Of course, speed is of limited value without reliability. We have been using Velocity Broadband for more than three months now, and the reliability has been excellent so far.<br /><br />For a software company like ours where reliable and affordable broadband is crucial to almost everything we do, we feel very fortunate and "internet rich" to be benefactors of such excellent service. Kudos to the City of Hudson for having the insight and savvy to capitalize on this opportunity to serve its businesses."
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Customer Spotlight: Haneline Pryatel Law & Mary Catherine Haneline Studio

April 30, 2021
Ken is a partner for Haneline Pryatel Law. Mary Kay owns Mary Catherine Haneline Studio, an art studio where she paints custom paintings and provides classical art instruction to students. <br /><br />Mary Kay says, “During Covid, I had to switch to online meetings and online art instruction. I meet with people through GoToMeeting and Zoom. I use Adobe Art products, so I need reliable service so the programs do not freeze while teaching. I never worry about low bandwidth or losing service with Velocity.” <br /><br />Ken, “Mary Kay told me of her great experience with Velocity. Thus, it was an easy selection of Velocity Broadband as our internet service provider at my new office, located on Boston Mills Road in Hudson.”
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Customer Spotlight: The Hair Specialists

April 30, 2021
The Hair Specialists is a non-surgical hair replacement salon for women and men. Specializing in preventing, re-growing and disguising your hair loss, our highly trained staff customizes solutions personally for you.<br /><br />Kelly, Owner of The Hair Specialists, states, "Over the years, I have tried every internet provider out there. Always having connection issues, I was never happy with other services. The Velocity Broadband team assured me I would not have connection issues and my internet would always be super fast. They are absolutely correct. I have NEVER had an issue!! I highly recommend everyone switches!"
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Customer Spotlight: First National Bank

April 30, 2021
First National Bank provides several dependable commercial banking, consumer banking and wealth management solutions in Hudson, Ohio.<br /><br />"We use Velocity Broadband at my place of employment. Upgrades were made to our server last year and the technician told me it could take up to 4 hours depending on the internet connection. He was done within 20 minutes and said this was the quickest he had ever been able to complete the upgrade", states Kris Barker, Branch Manager.
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Customer Spotlight: COSO Media

April 30, 2021
COSO Media is an innovative full-service marketing and technology company that specializes in Social Media Marketing, Website Design and Development, SEO, Print, Digital Marketing, and Technology Solutions.<br /><br />Matt, President of COSO, explains, "Our experience with Velocity Broadband has been fantastic. When our contract was up with our old provider, we began evaluating the different options that we had. To get fiber at our building, our old provider wanted to charge us upwards of a thousand dollars per month. We were able to get Velocity at the same speeds, the same service, at a fraction of the price.
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Customer Spotlight: AKHIA

April 30, 2021
AKHIA develops comprehensive strategic business plans, as well as supporting materials such as brochures, sales toolkits, catalogs, and more. From medical to manufacturing, clients span a wide range of industries, but they all have something in common—they move quickly<br /><br />“For years, we had struggled with securing a reliable Internet connection. In the past, our internet constantly went down, which affected our ability to offer the kind of service our clients deserve. Even when our Internet connection was working, it ran slowly, and files could take up to an hour to transfer or they would fail to transfer. It might sound cliché, but time is money, and we were losing revenue each time our Internet went down. We not only need to move just as fast as our clients, but we also often must move even faster. A slow and unreliable Internet connection just wasn’t getting the job done effectively.
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Customer Spotlight: Ault Chiropractic

April 30, 2021
Ault Chiropractic has been Creating an Outstanding Patient Experience® for the past 13 years. Drs. Ault focus on conservative care for musculoskeletal health conditions, such as low back pain, neck pain, headaches, sciatica, and many others. In addition, Drs. Ault offer pre-natal and pediatric chiropractic, animal chiropractic, and sports medicine.<br /><br />Dr. Rebecca Ault states that “our offices rely on digital scheduling, digital medical records, and digital x-ray units. We literally would not be able to run our business without the high speed and efficiency of Velocity Broadband. We used to have dropped internet coverage and painfully slow speeds all the time with our previous internet provider, since having Velocity Broadband, we don’t have to stress about these issues anymore.”
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