Chief Broadband Officer
Hudson's Chief Broadband Officer (CBO) Will Ersing, a Hudson native, utilizes his 14 years of IT experience to manage the City of Hudson's fiber-optic broadband service Velocity Broadband. Ersing was an integral part of building the service from the ground up, and in turn securing Hudson's spot as one of Ohio's first Gigabit cities.
Customer Experience Manager
Maureen Reich, Velocity Broadband's Customer Experience Ambassador, has been with the City of Hudson since the birth of it's high-speed, fiber-optic broadband service in 2015. With strong experience in operations, accounting, and administration, and a passion for delivering exceptional customer service, Maureen has the skills and knowledge needed to take care of the Velocity Broadband customers and daily operations.
In addition to the speed and reliability of the Internet service, the Velocity Broadband team has been a pleasure to work with. They’re attentive, quick to respond to any inquiry, and best of all, we haven’t had any interruption of service.AKHIA