Chief Broadband Officer
Hudson's Chief Broadband Officer (CBO) Will Ersing, a Hudson native, utilizes his 14 years of IT experience to manage the City of Hudson's fiber-optic broadband service Velocity Broadband. Ersing was an integral part of building the service from the ground up, and in turn securing Hudson's spot as one of Ohio's first Gigabit cities.
Customer Experience Ambassador
Maureen Reich, Velocity Broadband's Customer Experience Ambassador, has been with the City of Hudson since the birth of it's high-speed, fiber-optic broadband service in 2015. With strong experience in operations, accounting, and administration, and a passion for delivering exceptional customer service, Maureen has the skills and knowledge needed to take care of the Velocity Broadband customers and daily operations.
We are very pleased with Velocity's gigabit broadband service in our new Hudson, Ohio location. We increased our downstream bandwidth by more than 10x on average and our upstream by more than 100x at about the same price we were paying before for Time Warner's Business Class service. Of course, speed is of limited value without reliability. We have been using Velocity Broadband for more than three months now, and the reliability has been excellent so far.Managing Director at Informediate Mark D. Kaucic