Velocity Broadband Voice Services

Business Phone Line with Premium Feature Package

$25 analog replacement VoIP phone lines. No new equipment needed 

*See User Guide for Features List

Quick Start Guide

Unlimited Nationwide Long Distance OR Metered Calling options

$5 for the unlimited Nationwide calling package OR

Per call billing with low minute-based rates

Residential Phone Line with Premium Feature Package and Unlimited Long Distance


 *See User Guide for Features List 

Quick Start Guide

SIP Trunks with Call Paths $20 per Call Path. Using your own SIP Trunk compatible equipment
Analog Fax Line Replacement $25
Virtual Fax $20
Hosted PBX Custom quotes available

Universal Service Fund fees (USF), TRS, NANP and other regulated fees are determined by actual voice traffic reports and paid to regulatory agencies.

Administrative Recovery fee is assessed monthly per billing account and service line, to recover certain costs associated with items such as administration, provisioning, and compliance-related professional services.

E911 fees are assessed per billing account and service line, and submitted to the local PSAP (Public Safety Answering Point)

For unresolved issues or general utilities information customers may call the Public Utilities Commission of Ohio at 1.800.686.7826 or visit

The Ohio Consumers’ Council represents residential consumers before the PUCO. The OCC can be reached at 877.742.5622 or by visiting

FCC (Federal Communications Commission)

Velocity Broadband 24/7 technical support line 877.733.0548